Pharmacy Customer Experience Associate

Walgreens; Portland (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Portland, TN is seeking a Pharmacy Support Associate to deliver a distinctive customer experience and assist pharmacists with prescriptions and patient information. You will handle checkouts, help customers locate items, and maintain orderly shelves.

The role emphasizes teamwork, adherence to safety and quality procedures, and ongoing training including PTCB certification. It offers a stable schedule and opportunities for growth in a retail pharmacy environment.

Qualifications

• Earns and maintains PTCB certification through designated program.
• Assists pharmacists under supervision with prescriptions and patient info.
• Provides courteous, efficient checkout and customer service.

Responsibilities

• Greet customers and assist with products and services.
• Register purchases, handle payments, and complete returns or exchanges.
• Support pharmacy workflows, enter patient and drug information in systems.
• Communicate with pharmacists about prescription issues and allergies.
• Maintain clean, merchandised store areas and stock as directed.

Skills

Customer service

Cash handling

Pharmacy support

Team collaboration

Education

PTCB certification

State certification/registration

Tools

Pharmacy systems

Cash register

Job description

Walgreens in Portland, TN is seeking a Pharmacy Support Associate to deliver a distinctive customer experience and assist pharmacists with prescriptions and patient information. You will handle checkouts, help customers locate items, and maintain orderly shelves.

The role emphasizes teamwork, adherence to safety and quality procedures, and ongoing training including PTCB certification. It offers a stable schedule and opportunities for growth in a retail pharmacy environment.