Pharmacy Customer Experience Specialist

Walgreens; Oak Lawn (IL); On-site; USD 22,000 - 25,000; Part time

Job summary

Walgreens in Oak Lawn, IL is hiring a Pharmacy Support / Customer Service role. You will assist customers at checkout, support pharmacists, enter patient and drug information in pharmacy systems, and help with prescription processing.

The role emphasizes friendly service, accuracy in counting and dispensing, inventory tasks, and collaboration with store team. English fluency and flexibility for evenings/weekends are required; PTCB cert or retail experience preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Six months of retail experience and prior Walgreens exposure preferred.
• Good math, computer skills, and store inventory knowledge preferred.

Responsibilities

• Provide courteous, friendly, efficient checkout service at the register.
• Assist pharmacists under supervision with patient and drug information entry and prescription processing.
• Engage customers and patients; answer questions and resolve issues to ensure a positive experience.
• Maintain clean, well merchandised counters and stock; assist with inventory and pricing.

Skills

Fluent English

Flexibility

Education

PTCB certification

Job description

Walgreens in Oak Lawn, IL is hiring a Pharmacy Support / Customer Service role. You will assist customers at checkout, support pharmacists, enter patient and drug information in pharmacy systems, and help with prescription processing.

The role emphasizes friendly service, accuracy in counting and dispensing, inventory tasks, and collaboration with store team. English fluency and flexibility for evenings/weekends are required; PTCB cert or retail experience preferred.