Retail Customer Experience Specialist

Walgreens; Oak Forest (IL); On-site; USD 15,000 - 23,000; Full time

Job summary

Walgreens in Oak Forest, IL is seeking staff to deliver a distinctive customer experience at checkout and across the store. You will engage customers, assist with products and services, and support sales through proactive recommendations.

Responsibilities include processing transactions, maintaining clean displays, and assisting with photo services and online order pickups. Prior retail experience is preferred; English fluency is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and offering assistance.
• Resolve customer issues and answer questions to ensure a positive experience.
• Model and share customer service best practices to deliver a distinctive Walgreens experience.
• Register customer purchases on the cash register and handle transactions including returns and exchanges.
• Keep counters and shelves clean, merchandised, and restock as directed.
• Assist with photo area services and web pick-up responsibilities.
• Maintain store condition and comply with company policies.

Job description

Walgreens in Oak Forest, IL is seeking staff to deliver a distinctive customer experience at checkout and across the store. You will engage customers, assist with products and services, and support sales through proactive recommendations.

Responsibilities include processing transactions, maintaining clean displays, and assisting with photo services and online order pickups. Prior retail experience is preferred; English fluency is required.