Pharmacy Customer Experience Specialist

Walgreens; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Chicago is seeking a Pharmacy Assistant to support pharmacists, assist customers, and handle daily operations. You will ring up sales, process prescriptions, and provide service across the photo area and store.

The role requires English fluency, a flexible schedule including evenings and weekends, and PTCB certification. Training emphasizes accuracy, customer care, and team collaboration to ensure a high standard of service.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Earns and maintains PTCB certification through the designated program.

Responsibilities

• Registers sales on assigned cash register, provides courteous, fair, friendly checkout service.
• Assists pharmacists in filling prescriptions by retrieving, counting and pouring medications and checking for interactions.
• Provides customer service in the photo area, including passport photos and promotional product sales.
• Assists with inventory management and maintaining store displays and cleanliness.
• Supports Pharmacy Manager and Staff Pharmacist with pharmacy systems and workflow.

Skills

Customer service

Cash handling

Pharmacy support

Prescription processing

Team collaboration

Education

PTCB certification

Job description

Walgreens in Chicago is seeking a Pharmacy Assistant to support pharmacists, assist customers, and handle daily operations. You will ring up sales, process prescriptions, and provide service across the photo area and store.

The role requires English fluency, a flexible schedule including evenings and weekends, and PTCB certification. Training emphasizes accuracy, customer care, and team collaboration to ensure a high standard of service.