Pharmacy Customer Experience Specialist

Walgreens Co.; Munford (TN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreen Co. is seeking a team member in Munford, TN to provide courteous checkout service and assist the pharmacist under supervision in prescription processing.

You will use pharmacy systems, handle transactions, and help maintain store shelves and inventory while delivering a positive customer experience. The role emphasizes flexibility in scheduling, prior retail experience, and familiarity with pharmacy workflows.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience and good math skills.
• Prefer good computer skills and knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at checkout.
• Assist pharmacist under supervision in processing prescriptions.
• Enter patient and drug information using pharmacy systems accurately.
• Handle prescription corrections, third party claims, and clerical duties.
• Maintain clean, merchandised counters and shelves; assist with inventory.
• Adhere to company policies, including Good Faith Dispensing where applicable.
• Assist with photo area services and web order pick-ups as required.

Skills

Customer service

Cash handling

Math skills

Computer skills

Inventory control knowledge

English fluency

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreen Co. is seeking a team member in Munford, TN to provide courteous checkout service and assist the pharmacist under supervision in prescription processing.

You will use pharmacy systems, handle transactions, and help maintain store shelves and inventory while delivering a positive customer experience. The role emphasizes flexibility in scheduling, prior retail experience, and familiarity with pharmacy workflows.