Pharmacy Customer Experience Specialist

Walgreens; Antioch (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a team member in Antioch, TN to deliver friendly, efficient checkout service and assist the pharmacist under direct supervision. You will use store systems to process prescriptions and help customers with product questions while maintaining clean, organized shelves.

The role emphasizes patient and customer care, accurate cash handling, and participation in inventory and display maintenance. Evening and weekend flexibility is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prior retail experience preferred.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous checkout service.
• Assists pharmacist under supervision, using pharmacy systems to obtain patient and drug information.
• Keeps counters and shelves clean and well merchandised, processes prescriptions where applicable.

Skills

Customer service

Cash handling

Communication

Flexible schedule

Tools

POS systems

Job description

Walgreens is seeking a team member in Antioch, TN to deliver friendly, efficient checkout service and assist the pharmacist under direct supervision. You will use store systems to process prescriptions and help customers with product questions while maintaining clean, organized shelves.

The role emphasizes patient and customer care, accurate cash handling, and participation in inventory and display maintenance. Evening and weekend flexibility is preferred.