Pharmacy Customer Experience Specialist

Walgreens; Lafayette (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring a Pharmacy Support role in Lafayette, TN to assist pharmacists and ensure accurate prescription processing while delivering excellent customer service at the counter.

You will enter patient and drug information in pharmacy systems, handle third-party claims, and help maintain store merchandising and inventory under supervision. Regulatory compliance and quality standards are expected.

Qualifications

• Experience with pharmacy systems and prescription processing.
• Ability to assist pharmacists under supervision.
• Strong customer service and interpersonal skills.

Responsibilities

• Registers sales and provides courteous checkout service.
• Assists pharmacists by processing prescriptions and entering patient data.
• Handles prescription errors and reports to pharmacist.
• Manages inventory and maintains displays.
• Processes third-party claims and clerical duties.
• Supports pharmacy operations and scheduling.

Skills

Customer service

Pharmacy experience

Cash handling

Education

PTCB certification

Job description

Walgreens is hiring a Pharmacy Support role in Lafayette, TN to assist pharmacists and ensure accurate prescription processing while delivering excellent customer service at the counter.

You will enter patient and drug information in pharmacy systems, handle third-party claims, and help maintain store merchandising and inventory under supervision. Regulatory compliance and quality standards are expected.