Pharmacy Customer Care Specialist — Prescriptions & Service

Walgreens; Highland Park (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Tennessee is seeking a customer-focused team member to support daily pharmacy and store operations. You will operate a cash register, assist customers, and help the pharmacy team prepare prescriptions under supervision, ensuring accuracy and safety.

Responsibilities include greeting customers, recommending products, handling returns, and maintaining clean, well-stocked shelves while following company policies. Prior retail experience is preferred; PTCB certification is encouraged.

Qualifications

• Fluent in reading, writing, and speaking English.
• Flexible schedule availability including evenings and weekends.
• Six months of experience in a retail environment preferred.

Responsibilities

• Provide courteous, friendly, fast service at checkout.
• Assist pharmacists and process prescriptions under supervision.
• Fill prescriptions by retrieving, counting, and pouring medications.
• Maintain clean shelves and stock inventory; help with displays and pricing.

Skills

Customer service

Cash handling

Communication

Pharmacy support

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Tennessee is seeking a customer-focused team member to support daily pharmacy and store operations. You will operate a cash register, assist customers, and help the pharmacy team prepare prescriptions under supervision, ensuring accuracy and safety.

Responsibilities include greeting customers, recommending products, handling returns, and maintaining clean, well-stocked shelves while following company policies. Prior retail experience is preferred; PTCB certification is encouraged.