Pharmacy Customer Experience Specialist

Walgreens; Manatí (PR); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Manatí, PR is seeking a pharmacy/front-end associate to deliver courteous, efficient checkout and assist the pharmacist under supervision.

You will greet customers, process transactions, help locate products, support inventory, and maintain store and pharmacy area in compliance with policies. The role emphasizes accurate math, strong communication, and adherence to safety guidelines, with potential for PTCB certification advancement.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months’ retail experience preferred.
• Good math skills for accurate prescription filling and cash handling.
• Basic computer skills; familiarity with store systems.
• Knowledge of inventory control is a plus.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Process purchases on the cash register and handle returns, exchanges, and voids as needed.
• Assist pharmacists under supervision with prescription processing and safety checks.
• Maintain clean, merchandised counters and shelves; manage inventory and pricing per policy.
• Support pharmacy operations, including inventory management and workflow coordination.

Skills

Customer service

Cash handling

Communication

Store system knowledge

Education

PTCB certification

Tools

POS system

Store equipment

Photo printing tech

Job description

Walgreens in Manatí, PR is seeking a pharmacy/front-end associate to deliver courteous, efficient checkout and assist the pharmacist under supervision.

You will greet customers, process transactions, help locate products, support inventory, and maintain store and pharmacy area in compliance with policies. The role emphasizes accurate math, strong communication, and adherence to safety guidelines, with potential for PTCB certification advancement.