Pharmacy Customer Experience Specialist

Walgreens; Lumberton (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Texas is hiring a Customer Service Associate to deliver a distinctive in-store experience, greet customers, assist with products, and complete checkout with courteous, accurate service.

Under the direct supervision of the pharmacist, you will assist with pharmacy tasks, use pharmacy systems to obtain patient and drug information, process prescriptions, and help maintain safe, compliant operations.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work a flexible schedule including evenings and weekends.
• Retail experience is preferred, especially in customer-facing roles.

Responsibilities

• Greet customers and provide assistance with products and services to create a positive experience.
• Process transactions at the cash register and handle returns, exchanges, and discounts as needed.
• Assist pharmacists under supervision by using pharmacy systems to obtain patient and drug information and help process prescriptions.
• Maintain store cleanliness, merchandising, and inventory records; ensure accurate pricing and displays.

Skills

Customer service

Cash handling

Pharmacy assistance

English fluency

Education

PTCB certification

Tools

POS systems

Job description

Walgreens in Texas is hiring a Customer Service Associate to deliver a distinctive in-store experience, greet customers, assist with products, and complete checkout with courteous, accurate service.

Under the direct supervision of the pharmacist, you will assist with pharmacy tasks, use pharmacy systems to obtain patient and drug information, process prescriptions, and help maintain safe, compliant operations.