Pharmacy Concierge & Customer Care Specialist Flexible Hours

Walgreens Co.; Jackson (TN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is hiring a Customer Experience Associate to support pharmacy operations and frontline service in Jackson, TN. You will assist pharmacists, process prescriptions under supervision, and ensure friendly, efficient checkout experiences for customers.

The role emphasizes trust, accuracy, and compliance with state and federal regulations, while developing product knowledge, pharmacy systems proficiency, and strong customer engagement skills.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Prior retail experience is a plus.

Responsibilities

• Assist pharmacist under supervision in dispensing and patient information.
• Operate cash register and handle transactions, returns, and exchanges.
• Provide courteous customer service and product recommendations.
• Maintain store cleanliness, merchandising, and inventory records.

Skills

Customer service

English fluency

Flexibility

Mathematical aptitude

Education

PTCB certification

Tools

Store POS systems

Inventory software

Computer skills

Job description

Walgreens Co. is hiring a Customer Experience Associate to support pharmacy operations and frontline service in Jackson, TN. You will assist pharmacists, process prescriptions under supervision, and ensure friendly, efficient checkout experiences for customers.

The role emphasizes trust, accuracy, and compliance with state and federal regulations, while developing product knowledge, pharmacy systems proficiency, and strong customer engagement skills.