Pharmacy Customer Experience Specialist

Walgreens; Kirkland (WA); On-site; USD 24,796 - 27,552; Full time

Job summary

Walgreens in Kirkland, WA is seeking a Customer Experience Associate to support daily operations in a busy store. You will greet customers, assist with products, and provide courteous, efficient checkout service while upholding pharmacy protocol under supervision.

The role involves assisting the pharmacist with prescription processing, maintaining stock, and helping with the photo and web-pickup services. A flexible schedule, English fluency, and a customer-first attitude are essential; prior

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills and knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Assist pharmacist under supervision and use pharmacy systems to process prescriptions.
• Provide courteous, friendly checkout service and engage customers.
• Fill prescriptions, check for interactions, and coordinate workflow with pharmacy team.
• Handle claims, returns, and inventory management for pharmaceuticals.
• Maintain store cleanliness, displays, and merchandising.
• Support with photo area and web-order pick-up responsibilities.

Skills

English fluency

Retail experience

Math skills

Computer skills

Inventory control

PTCB certification

Education

PTCB certification

Tools

Store systems

Job description

Walgreens in Kirkland, WA is seeking a Customer Experience Associate to support daily operations in a busy store. You will greet customers, assist with products, and provide courteous, efficient checkout service while upholding pharmacy protocol under supervision.

The role involves assisting the pharmacist with prescription processing, maintaining stock, and helping with the photo and web-pickup services. A flexible schedule, English fluency, and a customer-first attitude are essential; prior