Pharmacy Customer Experience Associate

Walgreens; Spokane Valley (WA); On-site; USD 24,975 - 27,552; Full time

Job summary

Walgreens in Spokane Valley, WA is seeking a Pharmacy Customer Experience Associate to model a distinctive, friendly checkout and assist the pharmacist under supervision with prescription processing and patient information.

You will engage customers, keep shelves neat, handle transactions, and support store operations while upholding state regulations and company policies. Retail experience and PTCB readiness are preferred. Flexibility for evenings and weekends is expected.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for accuracy in transactions and prescriptions.
• Good computer skills and familiarity with store systems.
• Knowledge of store inventory control is a plus.
• PTCB certification is preferred.

Responsibilities

• Assist pharmacists under supervision with prescription processing and patient information.
• Register sales at cash register and provide courteous checkout service.
• Engage customers, answer questions, and offer product recommendations.
• Maintain clean, well-merchandised counters and shelves.
• Handle returns, exchanges, and basic clerical duties as assigned.
• Support pharmacy operations, including inventory management and workflow.

Skills

Customer service

Communication

Math skills

Computer skills

Retail experience

Education

PTCB certification or willingness to obtain

Tools

POS system

Inventory management software

Job description

Walgreens in Spokane Valley, WA is seeking a Pharmacy Customer Experience Associate to model a distinctive, friendly checkout and assist the pharmacist under supervision with prescription processing and patient information.

You will engage customers, keep shelves neat, handle transactions, and support store operations while upholding state regulations and company policies. Retail experience and PTCB readiness are preferred. Flexibility for evenings and weekends is expected.