Pharmacy Customer Experience Specialist

Walgreens; Kansas City (KS); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is seeking a Customer Experience associate at our Kansas City area store. You will greet customers, assist with product selection, and support pharmacy operations while ensuring accurate checkout and transaction handling.

This role emphasizes friendly service, inventory upkeep, and adherence to store policies in a fast-paced retail environment. The position requires fluency in English, willingness to work evenings/weekends, and previous retail experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Resolve customer issues and answer questions to deliver a delightful experience.
• Process purchases at the register, handle cash, and manage returns or exchanges as needed.
• Maintain clean, well-merchandised shelves and proper pricing.
• Support pharmacy operations, including data entry and assisting pharmacists as needed.
• Provide customer service in photo area and assist with web pick-up responsibilities.

Skills

Customer service

English

Cash handling

Retail experience

Inventory knowledge

Education

PTCB certification

Job description

Walgreens is seeking a Customer Experience associate at our Kansas City area store. You will greet customers, assist with product selection, and support pharmacy operations while ensuring accurate checkout and transaction handling.

This role emphasizes friendly service, inventory upkeep, and adherence to store policies in a fast-paced retail environment. The position requires fluency in English, willingness to work evenings/weekends, and previous retail experience.