Pharmacy Customer Experience Specialist

Walgreens; Independence (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Independence, MO seeks a customer-focused team member to deliver a distinctive experience and assist the pharmacist under supervision. You will handle checkout, help customers, and maintain store standards while using pharmacy systems to support prescription processing.

Responsibilities include greeting customers, recommending products, processing payments, and ensuring accurate inventory. Prior retail experience and good math/computer skills are preferred; PTCB is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Six months of experience in a retail environment preferred.

Responsibilities

• Operate cash register and process sales.
• Assist pharmacist under supervision and use pharmacy systems.
• Maintain store cleanliness and merchandising.
• Provide customer service in the photo area.
• Handle returns, exchanges, and ticketed items as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Fluent English

Tools

Pharmacy systems

Job description

Walgreens in Independence, MO seeks a customer-focused team member to deliver a distinctive experience and assist the pharmacist under supervision. You will handle checkout, help customers, and maintain store standards while using pharmacy systems to support prescription processing.

Responsibilities include greeting customers, recommending products, processing payments, and ensuring accurate inventory. Prior retail experience and good math/computer skills are preferred; PTCB is a plus.