Customer Experience & Service Specialist

Walgreens; Kansas City (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens in Kansas City is hiring for a customer-focused retail position. You will greet customers, operate the cash register, and ensure fast, friendly checkout service while maintaining clean, well-stocked shelves and promotional displays.

Responsibilities include assisting with photo services, web order pickups, and handling returns or exchanges as needed. A flexible schedule including evenings and weekends is required; prior retail or Walgreens experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Registers sales on assigned cash register, provides courteous, fair, friendly checkout service.
• Provides customers with courteous, friendly, fast, and efficient service.
• Keeps counters and shelves clean and well merchandised, takes inventory and prices merchandise.
• Implements asset protection procedures to minimize profit loss.
• Assists with exterior and interior maintenance to keep store condition neat.
• Provides customer service in the photo area, including digital passport photo service and promo prints.
• Assists with web pick-up orders and delivers orders to customers as they arrive.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Walgreens in Kansas City is hiring for a customer-focused retail position. You will greet customers, operate the cash register, and ensure fast, friendly checkout service while maintaining clean, well-stocked shelves and promotional displays.

Responsibilities include assisting with photo services, web order pickups, and handling returns or exchanges as needed. A flexible schedule including evenings and weekends is required; prior retail or Walgreens experience is preferred.