Pharmacy Customer Experience Specialist

Walgreens; Hiram (GA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States seeks a Pharmacy Customer Experience Associate to assist the pharmacist under supervision, handle checkout, and help maintain a clean, well-merchandised store.

The role emphasizes accurate prescription handling, patient information processing, and friendly customer service. Prior retail experience is preferred, with eligibility for evenings and weekend hours required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Assists pharmacists in processing prescriptions and entering patient and drug information using pharmacy systems.
• Performs duties as assigned by Pharmacy Manager and Staff Pharmacist, including inventory management and store maintenance.
• Provides customer service in the photo area and assists with web-pickup and order fulfillment.

Skills

English fluency

Education

PTCB certification

Tools

Store systems

Job description

Walgreens in the United States seeks a Pharmacy Customer Experience Associate to assist the pharmacist under supervision, handle checkout, and help maintain a clean, well-merchandised store.

The role emphasizes accurate prescription handling, patient information processing, and friendly customer service. Prior retail experience is preferred, with eligibility for evenings and weekend hours required.