Pharmacy Customer Experience Specialist

Walgreens; Jackson (MS); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Jackson, MS is seeking a customer-focused team member to assist at the register and support the pharmacy under supervision. You will help customers, process prescriptions with care, and keep the store neat, stocked, and compliant with policies.

This role emphasizes courteous service, accuracy in cash handling, and collaboration with the Pharmacy Manager and staff. Prior retail experience and PTCB certification are preferred, with opportunities to grow within Walgreens.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision in processing prescriptions and entering patient data.
• Provide courteous, friendly checkout service and assist customers at the register.
• Stock shelves, merchandise, and maintain store cleanliness and organization.
• Support inventory management and handle returns, exchanges, and rain checks as needed.

Skills

Customer service

Cash handling

Pharmacy support

English proficiency

Flexibility

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens in Jackson, MS is seeking a customer-focused team member to assist at the register and support the pharmacy under supervision. You will help customers, process prescriptions with care, and keep the store neat, stocked, and compliant with policies.

This role emphasizes courteous service, accuracy in cash handling, and collaboration with the Pharmacy Manager and staff. Prior retail experience and PTCB certification are preferred, with opportunities to grow within Walgreens.