Pharmacy Customer Experience Specialist

Walgreens; Grenada (MS); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Grenada, MS is seeking a Pharmacy Technician to support the pharmacist and team in processing prescriptions, using pharmacy systems, and ensuring accurate patient and drug information.

The role emphasizes courteous customer service, efficient checkout, inventory and merchandising duties, and adherence to company policies and regulations. PTCB certification is preferred; flexibility for evenings and weekends required.

Qualifications

• Fluent in reading, writing and speaking English (except Puerto Rico).
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months retail experience and prior Walgreens experience.

Responsibilities

• Assist pharmacist under supervision in dispensing prescriptions and entering patient and drug information.
• Process prescriptions, counting and pouring medications, and verifying accuracy.
• Handle prescriptions and third-party claims; advise customers and maintain courteous service.
• Assist with inventory management, pricing, merchandising, and store cleanliness.
• Provide customer service in photo area and at web pick-up; support pharmacy workflow.

Skills

Customer service

Math skills

Computer skills

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Grenada, MS is seeking a Pharmacy Technician to support the pharmacist and team in processing prescriptions, using pharmacy systems, and ensuring accurate patient and drug information.

The role emphasizes courteous customer service, efficient checkout, inventory and merchandising duties, and adherence to company policies and regulations. PTCB certification is preferred; flexibility for evenings and weekends required.