Pharmacy Customer Experience Specialist

Walgreens; Ionia (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Michigan seeks a customer-oriented team member to support daily store operations and pharmacy-related tasks. You will greet customers, assist with products, and process purchases at the register, while assisting the pharmacist under supervision with prescription-related duties.

The role emphasizes friendly, accurate service, attention to detail in inventory, and adherence to pharmacy policies. Flexible scheduling and prior retail experience are a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in retail.
• Prefer prior Walgreens experience.
• Prefer good math skills to assist in accurate transactions and prescription filling.
• Prefer good computer skills and familiarity with store inventory control.
• PTCB certification preferred.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and deliver a distinctive and delightful customer experience at the checkout.
• Register sales on the cash register and handle transactions accurately and efficiently.
• Assist pharmacists under supervision in entering patient and drug information and processing prescriptions.
• Maintain clean, well-merchandised counters and shelves and support inventory management.
• Support Pharmacy operations, including inventory, orders, and basic dispensing activities as directed.

Skills

Customer service

English fluency

Flexibility

Mathematics

Computer skills

Education

PTCB certification

Tools

POS systems

Inventory management

Job description

Walgreens in Michigan seeks a customer-oriented team member to support daily store operations and pharmacy-related tasks. You will greet customers, assist with products, and process purchases at the register, while assisting the pharmacist under supervision with prescription-related duties.

The role emphasizes friendly, accurate service, attention to detail in inventory, and adherence to pharmacy policies. Flexible scheduling and prior retail experience are a plus.