Pharmacy Customer Care Specialist

Walgreens; Mount Pleasant (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Mount Pleasant, MI seeks a team member to deliver a distinctive customer experience while assisting pharmacy operations. You will support pharmacists, process prescriptions under supervision, and provide fast, courteous checkout service.

The role emphasizes strong customer service skills, accurate handling of transactions, and adherence to store policies and state regulations. Training and certification in pharmacy practices are required.

Qualifications

• PTCB certification is required or pursued through the designated program.
• Ability to learn and follow pharmacy workflows and policies.
• Customer-focused mindset with courteous and efficient service.

Responsibilities

• Greet customers and assist with products to ensure a positive experience.
• Process prescriptions under pharmacist supervision and maintain accuracy.
• Operate cash register, handle payments, and assist with returns and exchanges.
• Keep counters and shelves clean and well merchandised; assist with inventory.
• Support Pharmacy Manager and staff with workflow and documentation.

Skills

Customer service

Cash register

Pharmacy systems

Communication

Job description

Walgreens in Mount Pleasant, MI seeks a team member to deliver a distinctive customer experience while assisting pharmacy operations. You will support pharmacists, process prescriptions under supervision, and provide fast, courteous checkout service.

The role emphasizes strong customer service skills, accurate handling of transactions, and adherence to store policies and state regulations. Training and certification in pharmacy practices are required.