Pharmacy Customer Experience Specialist

Walgreens; Frederick (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Frederick, MD is hiring for a Pharmacy Clerk/Customer Service role. You will assist pharmacists, handle registrations at the register, and help customers with product information while maintaining accuracy in medication-related tasks.

The position requires PTCB certification and prior retail experience is preferred; flexibility for evenings and weekends is expected to meet patient needs and store operations.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• PTCB certification preferred.

Responsibilities

• Provide courteous, efficient checkout service.
• Assist pharmacist under supervision with dispensing.
• Enter patient and drug information in pharmacy systems.
• Process prescriptions, verify accuracy and interactions.
• Maintain store cleanliness and stock inventory.

Skills

Customer service

Math skills

Computer skills

Inventory control knowledge

Education

PTCB certification

Tools

Store systems

Cash register

Job description

Walgreens in Frederick, MD is hiring for a Pharmacy Clerk/Customer Service role. You will assist pharmacists, handle registrations at the register, and help customers with product information while maintaining accuracy in medication-related tasks.

The position requires PTCB certification and prior retail experience is preferred; flexibility for evenings and weekends is expected to meet patient needs and store operations.