Pharmacy Customer Experience Specialist

Walgreens; Chester (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer experience associate at our Maryland location. You will greet customers, assist with product questions, and provide efficient checkout service while supporting the pharmacist under supervision.

The role includes processing prescriptions with pharmacy systems, maintaining store appearance, and handling returns and exchanges. A friendly, proactive approach and basic math skills are essential. This position is open until filled.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Retail experience preferred.

Responsibilities

• Assist pharmacist under supervision in processing prescriptions.
• Provide courteous checkout service and assist customers.
• Maintain clean, well-merchandised counters and shelves.
• Handle cash, returns, and exchanges; assist with pharmacy inventory.

Skills

Customer service

Cash handling

Pharmacy assistance

English fluency

Education

PTCB certification

Tools

POS system

Pharmacy software

Job description

Walgreens is seeking a customer experience associate at our Maryland location. You will greet customers, assist with product questions, and provide efficient checkout service while supporting the pharmacist under supervision.

The role includes processing prescriptions with pharmacy systems, maintaining store appearance, and handling returns and exchanges. A friendly, proactive approach and basic math skills are essential. This position is open until filled.