Retail Customer Experience Champion

Walgreens; Frederick (MD); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in Frederick, MD is seeking a team-oriented associate to deliver outstanding customer service and efficient checkout experiences. You will greet customers, assist with product selections, and handle transactions with accuracy while maintaining clean, merchandised spaces.

The role requires flexible scheduling, including evenings and weekends, and prior retail experience is preferred. You will contribute to stock rotation, promotions, and in-store services such as photo and pickup orders.

Qualifications

• Fluent reading, writing and speaking English (Except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with product needs. Provide courteous, fair, friendly, and efficient checkout service.
• Handle cash transactions, returns, exchanges, and rain checks accurately.
• Maintain clean, organized counters and shelves; assist with stock rotation and pricing as directed.
• Recommend items and upsell/promotions; ensure compliance with store policies and procedures.
• Provide photo area service, including passport photos, poster prints, and promotional products.
• Assist with web pick-up duties and order fulfillment for customers.

Skills

Customer service

Cash register

Merchandising

Inventory control

Policy compliance

Teamwork

English fluency

Job description

Walgreens in Frederick, MD is seeking a team-oriented associate to deliver outstanding customer service and efficient checkout experiences. You will greet customers, assist with product selections, and handle transactions with accuracy while maintaining clean, merchandised spaces.

The role requires flexible scheduling, including evenings and weekends, and prior retail experience is preferred. You will contribute to stock rotation, promotions, and in-store services such as photo and pickup orders.