Pharmacy Customer Experience Specialist

Walgreens; Waldorf (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Waldorf, MD seeks a team member to deliver courteous, efficient service at checkout and assist the pharmacist under supervision in processing prescriptions. You will use pharmacy systems to access patient information, verify details, and support daily pharmacy operations.

Experience in retail or pharmacy environments is preferred. Flexibility to work evenings and weekends is expected, with emphasis on accuracy, customer care, and teamwork in a busy store.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Ability to fill prescriptions accurately with good math and counting skills.
• Prior experience in a retail environment and familiarity with pharmacy workflows is preferred.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at checkout and in-store.
• Assist the pharmacist under supervision in processing prescriptions and maintaining records.
• Enter patient and drug information into pharmacy systems and check for interactions.
• Help manage inventory, pricing, and store merchandizing.
• Support pharmacy operations and assist with customer questions and needs.

Skills

Customer service

Communication

Attention to detail

Math skills

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Waldorf, MD seeks a team member to deliver courteous, efficient service at checkout and assist the pharmacist under supervision in processing prescriptions. You will use pharmacy systems to access patient information, verify details, and support daily pharmacy operations.

Experience in retail or pharmacy environments is preferred. Flexibility to work evenings and weekends is expected, with emphasis on accuracy, customer care, and teamwork in a busy store.