Pharmacy Customer Experience Specialist

Walgreens; East St. Louis (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in East St. Louis, IL seeks an attentive team member to deliver a distinctive customer experience at checkout and to assist pharmacists in processing prescriptions. This role participates in inventory, merchandising, and everyday store operations while ensuring compliance with safety and customer service standards.

The position emphasizes friendly customer service, accuracy in cash handling, and collaboration with the Pharmacy team to support patient care and store performance.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling is a plus.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Registers sales on assigned cash register and provides courteous, friendly checkout service.
• Assists pharmacist under supervision by using pharmacy systems to obtain patient and drug information and process prescriptions.
• Keeps counters and shelves clean and merchandised; assists with inventory management and price checks.
• Provides customer service in the store and supports Pharmacy Department operations.

Job description

Walgreens in East St. Louis, IL seeks an attentive team member to deliver a distinctive customer experience at checkout and to assist pharmacists in processing prescriptions. This role participates in inventory, merchandising, and everyday store operations while ensuring compliance with safety and customer service standards.

The position emphasizes friendly customer service, accuracy in cash handling, and collaboration with the Pharmacy team to support patient care and store performance.