Pharmacy Customer Experience Specialist

Walgreens Co.; Evergreen Park (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Competitive hourly pay

Job summary

Walgreens Co. in Evergreen Park, IL is hiring a customer experience focused team member to support pharmacy operations and checkout services. You will greet customers, assist with products, and help process prescriptions under the supervision of a pharmacist.

The role requires accuracy with cash handling, strong communication, and familiarity with pharmacy systems. Flexible scheduling, training, and growth opportunities are available.

Qualifications

• Needs to communicate clearly with customers and patients.
• Proven ability to handle money, make change and balance cash.
• Experience with pharmacy processes and safety procedures.

Responsibilities

• Assist pharmacist under supervision in prescription processing.
• Provide friendly checkout service and product recommendations.
• Enter patient and drug information into pharmacy systems.
• Maintain clean counters, merchandising, and inventory records.
• Handle returns, refunds, and exchanges per policy.

Skills

Customer service

Communication skills

Mathematical skills

Computer skills

Inventory control

Attention to detail

Education

PTCB certification

Tools

Pharmacy software

POS system

Job description

Walgreens Co. in Evergreen Park, IL is hiring a customer experience focused team member to support pharmacy operations and checkout services. You will greet customers, assist with products, and help process prescriptions under the supervision of a pharmacist.

The role requires accuracy with cash handling, strong communication, and familiarity with pharmacy systems. Flexible scheduling, training, and growth opportunities are available.