Pharmacy Customer Experience Specialist

Walgreens; East Chicago (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in East Chicago, IN is seeking a Customer Service Associate to greet customers, operate a cash register, and provide courteous checkout service while assisting pharmacists under supervision. You will learn pharmacy systems, help with inventory, merchandising, and contribute to a friendly store atmosphere.

This role emphasizes accuracy, patient care, and teamwork in a fast-paced retail setting. Responsibilities include processing prescriptions, assisting with OTC items, and supporting

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring and weighing medications.
• Good computer skills.
• Knowledge of store inventory control preferred.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Register sales at the cash register and handle cash transactions.
• Assist pharmacists under supervision with patient and drug information.
• Maintain clean, stocked counters and merchandising.
• Enter prescription information and support pharmacy workflow.
• Process returns, exchanges, and daily store tasks as assigned.
• Provide customer service in the photo area and at pick-up.
• Support inventory management and store maintenance activities.

Skills

Customer Service

Cash Handling

Pharmacy Support

Teamwork

Communication

Tools

POS System

Pharmacy Software

Job description

Walgreens in East Chicago, IN is seeking a Customer Service Associate to greet customers, operate a cash register, and provide courteous checkout service while assisting pharmacists under supervision. You will learn pharmacy systems, help with inventory, merchandising, and contribute to a friendly store atmosphere.

This role emphasizes accuracy, patient care, and teamwork in a fast-paced retail setting. Responsibilities include processing prescriptions, assisting with OTC items, and supporting