Pharmacy Customer Experience Associate

Walgreens; South Bend (IN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in South Bend, IN is seeking a customer-focused associate to support everyday retail and pharmacy operations. You will greet customers, ring up purchases, and assist pharmacists with prescribed medications under supervision, ensuring accuracy and friendly service.

Role emphasizes cash handling, product recommendations, and maintaining store appearance. Training—incl. PTCB pathways—will be provided; willingness to work flexible hours including evenings/weekends is expected.

Qualifications

• Fluent reading, writing and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Experience in retail or pharmacy support is a plus.

Responsibilities

• Greet customers and provide assistance with products and services to ensure a positive experience.
• Process purchases at the register and handle cash and returns accurately.
• Assist pharmacists under supervision with entering patient and drug information and processing prescriptions.
• Maintain store cleanliness, merchandising, and inventory records.

Skills

Customer service

Cash handling

English fluency

Education

PTCB Certification

High school diploma

Job description

Walgreens in South Bend, IN is seeking a customer-focused associate to support everyday retail and pharmacy operations. You will greet customers, ring up purchases, and assist pharmacists with prescribed medications under supervision, ensuring accuracy and friendly service.

Role emphasizes cash handling, product recommendations, and maintaining store appearance. Training—incl. PTCB pathways—will be provided; willingness to work flexible hours including evenings/weekends is expected.