Pharmacy Customer Experience Specialist

Walgreens; Coralville (IA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Coralville, IA is seeking a customer-focused team member to assist at the register, help customers find products, and support the pharmacy under supervision. You will process prescriptions, engage customers, and maintain store standards.

The role emphasizes friendly service, efficient checkout, and adherence to pharmacy and store policies, with opportunities to advance and obtain PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Provide courteous, friendly, quick, and accurate checkout service at the register.
• Assist pharmacist under supervision with entering patient and drug information and processing prescriptions.
• Help maintain store cleanliness and merchandising, including inventory and price checks.
• Support pharmacy operations: scheduling, workflow, and error reporting per policy.
• Handle routine customer inquiries, returns, and exchanges; communicate effectively with team.

Skills

Customer service

Cash handling

Prescription processing

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Coralville, IA is seeking a customer-focused team member to assist at the register, help customers find products, and support the pharmacy under supervision. You will process prescriptions, engage customers, and maintain store standards.

The role emphasizes friendly service, efficient checkout, and adherence to pharmacy and store policies, with opportunities to advance and obtain PTCB certification.