Pharmacy Customer Experience Specialist

Walgreens; Burlington (IA); On-site; USD 33,280 - 37,440; Full time

Job summary

Walgreens in Burlington, IA is hiring a customer-facing team member to support pharmacy operations and deliver a positive shopping experience. You will assist the pharmacist under supervision, process prescriptions, and provide friendly checkout service.

The role emphasizes accurate cash handling, engaging customers, and maintaining clean, organized displays while supporting store initiatives and inventory tasks. Training and eligibility for PTCB are noted in the broader program.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision in the practice of pharmacy and uses pharmacy systems to process prescriptions.
• Maintains clean, well-merchandised counters and shelves and supports inventory tasks.
• Responds to customer questions, recommends items, and helps customers locate products.
• Handles returns, refunds, exchanges, and various store operations as needed.

Skills

Fluent English

Customer service

Cash handling

Teamwork

Tools

POS system

Job description

Walgreens in Burlington, IA is hiring a customer-facing team member to support pharmacy operations and deliver a positive shopping experience. You will assist the pharmacist under supervision, process prescriptions, and provide friendly checkout service.

The role emphasizes accurate cash handling, engaging customers, and maintaining clean, organized displays while supporting store initiatives and inventory tasks. Training and eligibility for PTCB are noted in the broader program.