Pharmacy Customer Experience Specialist

Walgreens; Dubuque (IA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Dubuque, IA is seeking a customer-focused pharmacy support team member with willingness to assist pharmacists under supervision. You will greet customers, ring up purchases, help with OTC items, and participate in patient safety and medication-related tasks in a busy retail pharmacy.

Qualifications include fluent English, a flexible schedule including evenings/weekends, and PTCB certification preferred. Prior retail experience is a plus.

Qualifications

• Fluent English reading, writing and speaking.
• Willing to work flexible schedule, including evenings and weekend hours.
• Preferred retail experience is a plus.

Responsibilities

• Greet customers and assist with products and services to ensure a positive customer experience.
• Assist pharmacists under supervision and perform pharmacy-related tasks.
• Operate cash register, handle transactions, and process returns and exchanges.
• Maintain store cleanliness, shelves, and inventory.
• Provide service in the photo area and assist with web order pickup.
• Follow company policies and participate in training.

Skills

Fluent English

PTCB certification

Job description

Walgreens in Dubuque, IA is seeking a customer-focused pharmacy support team member with willingness to assist pharmacists under supervision. You will greet customers, ring up purchases, help with OTC items, and participate in patient safety and medication-related tasks in a busy retail pharmacy.

Qualifications include fluent English, a flexible schedule including evenings/weekends, and PTCB certification preferred. Prior retail experience is a plus.