Pharmacy Customer Experience Specialist

Walgreens; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a customer-oriented associate in Chicago to deliver friendly checkout service and assist the pharmacist under supervision. You will use Walgreens pharmacy systems to access patient and drug information, process prescriptions, and maintain inventory.

The role requires strong math skills for accurate transactions and adherence to safety and company policies. Flexibility to work evenings and weekends is preferred, and prior retail experience is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Retail experience is preferred but not required.

Responsibilities

• Greet and assist customers, handling checkout on assigned register.
• Assist pharmacist under supervision with dispensing and patient information entry.
• Maintain store appearance, stock levels, and merchandising according to Walgreens policies.
• Process returns, exchanges, and routine clerical duties as directed by store leadership.
• Support Pharmacy Manager with inventory and pharmacy workflow to ensure accuracy and safety.

Skills

Customer service

Cash handling

Teamwork

Tools

Pharmacy systems

Job description

Walgreens Co. is seeking a customer-oriented associate in Chicago to deliver friendly checkout service and assist the pharmacist under supervision. You will use Walgreens pharmacy systems to access patient and drug information, process prescriptions, and maintain inventory.

The role requires strong math skills for accurate transactions and adherence to safety and company policies. Flexibility to work evenings and weekends is preferred, and prior retail experience is a plus.