Pharmacy Service Associate — Customer Care & Pharmacy Support

Walgreens; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience/Pharmacy support role in Chicago. You will greet customers, assist with products, and process transactions while supporting pharmacists in dispensing prescriptions under supervision.

The position requires English fluency, flexibility for evenings/weekends, and strong math/computer skills. Prior Walgreens experience and PTCB certification are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Retail experience preferred (6 months).
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with products and services.
• Process purchases at the register and handle refunds.
• Assist pharmacist under supervision in dispensing and verifying prescriptions.
• Maintain store cleanliness, merchandising, and inventory.
• Support pharmacy workflow and report prescription errors.
• Handle phone calls not requiring pharmacist attention.
• Provide photo area service and web pick-up support.
• Assist with general store tasks and upkeep.

Skills

Customer service

English proficiency

Mathematical accuracy

Computer skills

Inventory control

Cash handling

Job description

Walgreens Co. is seeking a Customer Experience/Pharmacy support role in Chicago. You will greet customers, assist with products, and process transactions while supporting pharmacists in dispensing prescriptions under supervision.

The position requires English fluency, flexibility for evenings/weekends, and strong math/computer skills. Prior Walgreens experience and PTCB certification are preferred.