Retail Customer Experience & Checkout Specialist

Walgreens Co.; Chicago (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Customer Service Associate in Chicago to provide courteous checkout service, greet customers, and assist with product needs. You will handle transactions, upsell, and maintain clean, organized store areas including photo services and web pick-up.

The role emphasizes strong English communication, flexible scheduling including evenings and weekends, and prior retail experience is preferred. Walgreens offers opportunities within a fast-paced, customer-focused environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens work experience preferred.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Recommends items for sale and handles upsell and companion item suggestions.
• Processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean, merchandised, and accurately priced.
• Provides customer service in the photo area and supports web pick-up orders.

Skills

Retail experience

Customer service

Cash handling

English fluency

Tools

POS system

Photo printing equipment

Job description

Walgreens Co. is seeking a Customer Service Associate in Chicago to provide courteous checkout service, greet customers, and assist with product needs. You will handle transactions, upsell, and maintain clean, organized store areas including photo services and web pick-up.

The role emphasizes strong English communication, flexible scheduling including evenings and weekends, and prior retail experience is preferred. Walgreens offers opportunities within a fast-paced, customer-focused environment.