Pharmacy Customer Experience Specialist

Walgreens Co.; Shiloh (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused team member to deliver a courteous and efficient checkout experience while assisting pharmacists under supervision with prescription processing.

You will use pharmacy systems to access patient and drug information and help maintain accurate records. Responsibilities include stocking, inventory control, and guiding customers to products, with a flexible schedule that may include evenings and weekends.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedules including evenings and weekends.
• Six months of retail experience preferred.

Responsibilities

• Provide courteous, efficient checkout service on the cash register.
• Assist pharmacist under direct supervision with prescription processing.
• Enter patient and drug information using pharmacy systems and ensure accuracy.
• Maintain store cleanliness, shelf presentation, and inventory records.
• Handle returns, exchanges, and customer questions to ensure a positive experience.
• Support pharmacy operations including inventory, scheduling, and workflow.

Skills

Customer service

Cash handling

Pharmacy support

Pharmacy systems

Prescription processing

Inventory management

PTCB certification

Communication

Teamwork

Education

PTCB certification

Tools

Pharmacy software

POS system

Job description

Walgreens Co. is seeking a customer-focused team member to deliver a courteous and efficient checkout experience while assisting pharmacists under supervision with prescription processing.

You will use pharmacy systems to access patient and drug information and help maintain accurate records. Responsibilities include stocking, inventory control, and guiding customers to products, with a flexible schedule that may include evenings and weekends.