Pharmacy Experience & Service Specialist

Walgreens; Cockeysville (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States is seeking a Pharmacy Clerk to support the pharmacist under supervision, handle prescriptions, and assist customers at the register to deliver accurate, friendly care. You will use pharmacy systems to access patient information, process prescriptions, stock shelves, help customers locate products, and maintain a clean, organized store environment.

Engage customers, greet them, assist with products, resolve issues, and uphold Walgreens service standards in a

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Retail experience preferred; Walgreens experience a plus.
• Good math skills for prescription filling; basic computer literacy.
• Knowledge of store inventory control is helpful.
• PTCB certification is preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales, provides courteous, fair, friendly checkout service.
• Assists pharmacist under supervision; uses pharmacy systems to access patient data and process prescriptions.
• Engages customers, greets and assists with products and services; resolves issues.
• Provides courteous service, suggests items, and handles returns and exchanges.
• Maintains shelves, checks in and prices merchandise, and keeps counters clean.

Skills

Customer service

Math skills

English proficiency

Store systems knowledge

Education

PTCB Certification

Tools

Point-of-Sale systems

Job description

Walgreens in the United States is seeking a Pharmacy Clerk to support the pharmacist under supervision, handle prescriptions, and assist customers at the register to deliver accurate, friendly care. You will use pharmacy systems to access patient information, process prescriptions, stock shelves, help customers locate products, and maintain a clean, organized store environment.

Engage customers, greet them, assist with products, resolve issues, and uphold Walgreens service standards in a