Pharmacy Customer Experience Specialist

Walgreens; Burlington (VT); On-site; USD 23,000 - 29,000; Full time

Job summary

Walgreens in Burlington, VT seeks a team member to handle checkout, assist the pharmacist, and keep the store clean and well merchandised. You will engage customers, answer questions, and help locate items while following all safety and pharmacy procedures.

The role involves occasional pharmacy duties under direct supervision, accurate prescription processing, and adhering to company policies. Training and PTCB certification are supported by Walgreens.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Earns and maintains PTCB certification and participates in training.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision in dispensing and entering patient and drug information.
• Maintains store cleanliness, merchandises products, and helps customers locate items.
• Handles returns, voids, refunds, and exchanges as needed and supports inventory management.
• Provides customer service in photo area and supports pharmacy workflow as directed.

Skills

Customer service

Math skills

Computer skills

Inventory control knowledge

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Burlington, VT seeks a team member to handle checkout, assist the pharmacist, and keep the store clean and well merchandised. You will engage customers, answer questions, and help locate items while following all safety and pharmacy procedures.

The role involves occasional pharmacy duties under direct supervision, accurate prescription processing, and adhering to company policies. Training and PTCB certification are supported by Walgreens.