Pharmacy Customer Experience Specialist

Walgreens Co.; BLOOMINGTON (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused associate to provide exceptional service at our Bloomington, MN location.

You will greet customers, operate the cash register, and assist the pharmacist under supervision by using pharmacy systems to obtain patient and drug information and process prescriptions. Responsibilities include engaging customers, recommending items, handling payments, and ensuring accurate prescriptions while maintaining store standards and supporting inventory and displays.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist under direct supervision, using pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Recommends items for sale and trade-up/companion items.
• Fills prescriptions, checks for interactions, and supports workflow in the Pharmacy Department.
• Maintains store cleanliness, inventory and proper shelving; assists with displays and resets.
• Participates in inventory management and ensures compliance with company policies.

Skills

Customer service

Cash handling

Excellent communication

Teamwork

Math skills

Education

PTCB certification

Tools

Pharmacy software

POS system

Job description

Walgreens Co. is seeking a customer-focused associate to provide exceptional service at our Bloomington, MN location.

You will greet customers, operate the cash register, and assist the pharmacist under supervision by using pharmacy systems to obtain patient and drug information and process prescriptions. Responsibilities include engaging customers, recommending items, handling payments, and ensuring accurate prescriptions while maintaining store standards and supporting inventory and displays.