Pharmacy Customer Experience Specialist

Walgreens; Owatonna (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Minnesota is seeking a Pharmacy Clerk/Support role to assist pharmacists, process prescriptions, and deliver excellent customer service. You will operate pharmacy systems, handle transactions, and help with inventory and merchandising.

Flexibility to work evenings and weekends is preferred, with prior retail experience beneficial. PTCB certification is a plus, and training will emphasize safety, accuracy, and patient care within regulatory guidelines.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing medications.
• Register sales at checkout and handle transactions.
• Process prescriptions and third-party claims with accuracy.
• Maintain store cleanliness and merchandised displays.
• Provide courteous, efficient customer service across store areas.

Skills

Customer service

Cash handling

Pharmacy support

Retail experience

PTCB certification

English fluency

Tools

Pharmacy systems

Job description

Walgreens in Minnesota is seeking a Pharmacy Clerk/Support role to assist pharmacists, process prescriptions, and deliver excellent customer service. You will operate pharmacy systems, handle transactions, and help with inventory and merchandising.

Flexibility to work evenings and weekends is preferred, with prior retail experience beneficial. PTCB certification is a plus, and training will emphasize safety, accuracy, and patient care within regulatory guidelines.