Pharmacy Customer Experience Specialist

Walgreens; Rochester (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Minnesota is hiring a store associate with pharmacy support responsibilities. You will greet customers, handle transactions, and assist pharmacists under supervision in processing prescriptions and maintaining patient data.

The role involves maintaining shop floor standards, stock control, and providing photo services and web order pickups. Flexibility for evenings/weekends and prior retail experience are preferred, with PTCB certification as a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring and weighing medications.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification must be maintained.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Operate cash register and handle transactions, returns, refunds, and exchanges.
• Assist pharmacist under supervision with prescription processing and entering patient and drug information.
• Maintain counters, shelves, and displays; merchandise appropriately.
• Assist with pharmacy inventory and ordering; protect assets.
• Provide photo area services and web pick-up support.
• Adhere to company policies and Code of Conduct; promote patient safety.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Education

PTCB certification

Job description

Walgreens in Minnesota is hiring a store associate with pharmacy support responsibilities. You will greet customers, handle transactions, and assist pharmacists under supervision in processing prescriptions and maintaining patient data.

The role involves maintaining shop floor standards, stock control, and providing photo services and web order pickups. Flexibility for evenings/weekends and prior retail experience are preferred, with PTCB certification as a plus.