Pharmacy Concierge & Customer Service Specialist

Walgreens Co.; Bloomington (IL); Presencial; USD 22.000 - 28.000; Jornada completa

Descripción de la vacante

Walgreens Co. in Bloomington, IL is hiring for a position that supports the pharmacy team and delivers a friendly, efficient customer experience at the checkout. Responsibilities include assisting pharmacists, processing prescriptions, and handling transactions with accuracy.

The role emphasizes strong customer service, familiarity with pharmacy systems, and adherence to policy. Prior retail exposure and PTCB certification are preferred, with flexibility for evening and weekend hours.

Formación

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer PTCB certification.

Responsabilidades

• Registers sales on assigned cash register and handles transactions.
• Assists pharmacists with entering patient and drug information and processing prescriptions under supervision.
• Keeps counters and shelves clean and well merchandised; maintains inventory records.
• Provides customer service in the photo area and supports web/pickup orders.
• Complies with company policies and assists with pharmacy-related duties as directed.

Conocimientos

Customer service

Cash handling

Pharmacy assistance

Prescription processing

Team communication

Herramientas

Pharmacy software

POS systems

Descripción del empleo

Walgreens Co. in Bloomington, IL is hiring for a position that supports the pharmacy team and delivers a friendly, efficient customer experience at the checkout. Responsibilities include assisting pharmacists, processing prescriptions, and handling transactions with accuracy.

The role emphasizes strong customer service, familiarity with pharmacy systems, and adherence to policy. Prior retail exposure and PTCB certification are preferred, with flexibility for evening and weekend hours.