Pharmacy Customer Care Specialist

Walgreens; Maple Grove (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Maple Grove, MN is seeking staff to deliver a distinctive customer experience and support pharmacy operations under pharmacist supervision. You will use pharmacy systems, process prescriptions, handle cashier duties, and contribute to store merchandising and customer care.

We value teamwork and adherence to company policies, with opportunities to participate in training and professional development.

Qualifications

• PTCB certification through designated program and/or state certification/registration.
• Experience in pharmacy environment preferred.
• Ability to assist pharmacist and handle prescription workflows.

Responsibilities

• Dial in on delivering courteous, friendly checkout service at the register.
• Assist pharmacist under direct supervision with patient and drug information.
• Process prescriptions, check for interactions, and maintain accurate pharmacy records.
• Support inventory management and merchandising in-store.
• Provide customer service in photo area and assist with web pick-up duties.

Skills

Customer service

Cash handling

Pharmacy knowledge

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Maple Grove, MN is seeking staff to deliver a distinctive customer experience and support pharmacy operations under pharmacist supervision. You will use pharmacy systems, process prescriptions, handle cashier duties, and contribute to store merchandising and customer care.

We value teamwork and adherence to company policies, with opportunities to participate in training and professional development.