Pharmacy Customer Experience Specialist

Walgreens; Batavia (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Batavia, IL is hiring for a Retail Pharmacy Associate to deliver a distinctive customer experience while assisting pharmacists under supervision. You will operate the register, help customers, process prescriptions, and support pharmacy operations, inventory, and photo services.

Strong English skills and flexibility to work evenings/weekends are required; PTCB certification is encouraged.

Qualifications

• Fluent in English (reading, writing, speaking).
• Willingness to work flexible schedule including evenings and weekends.
• Maintain PTCB certification as part of training program.

Responsibilities

• Assist pharmacist under supervision in dispensing prescriptions.
• Provide courteous, efficient checkout and store assistance.
• Process prescriptions and manage pharmacy-related paperwork.
• Maintain clean, merchandised store and handle customer inquiries.
• Support inventory, pricing, and promo displays.
• Handle photo dept services and web pick-up tasks.

Skills

Customer service

Cash handling

Pharmacy support

Tools

POS system

Pharmacy software

Inventory systems

Job description

Walgreens in Batavia, IL is hiring for a Retail Pharmacy Associate to deliver a distinctive customer experience while assisting pharmacists under supervision. You will operate the register, help customers, process prescriptions, and support pharmacy operations, inventory, and photo services.

Strong English skills and flexibility to work evenings/weekends are required; PTCB certification is encouraged.