Pharmacy Customer Experience Specialist

Walgreens; Arlington Heights (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Walgreens in Arlington Heights, IL is seeking a customer-focused team member to assist customers at the register and support the pharmacy under supervision. You will help process prescriptions, provide friendly service, and maintain merchandise displays.

The role requires flexibility to work evenings and weekends, good math and computer skills, and prior retail experience. Pharmacy-related duties and customer service are central to the position.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Retail experience preferred; Walgreens experience preferred.
• Strong math and counting/ measuring skills for prescriptions.
• Good computer skills and knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision and process prescriptions.
• Register sales at cash register and handle cash transactions.
• Provide courteous, friendly customer service and assist customers.
• Maintain shelves and displays; keep store clean and organized.
• Enter patient data and process prescriptions in pharmacy systems.
• Assist with photo area and web pick-up duties.

Skills

Customer service

English fluency

Flexible schedule

Math skills

Computer skills

Inventory control

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Arlington Heights, IL is seeking a customer-focused team member to assist customers at the register and support the pharmacy under supervision. You will help process prescriptions, provide friendly service, and maintain merchandise displays.

The role requires flexibility to work evenings and weekends, good math and computer skills, and prior retail experience. Pharmacy-related duties and customer service are central to the position.