Pharmacy Customer Experience Specialist

Walgreens; Alpena (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Alpena, MI is seeking a Pharmacy Customer Experience Associate to assist the pharmacist under supervision and provide friendly, efficient service. You will work at the register, help customers, and support prescription processing using pharmacy systems.

Qualifications include English fluency, flexibility for evenings/weekends, and preferred experience in retail or with Walgreens. Basic math and computer skills are beneficial for accurate dispensing and inventory tasks.

Qualifications

• English fluency required.
• Flexible schedule including evenings and weekends.
• Prefer six months of retail experience.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer basic computer skills.
• Prefer knowledge of inventory control.
• PTCB certification preferred.

Responsibilities

• Assist pharmacists in dispensing prescriptions and related tasks under supervision.
• Provide courteous, accurate checkout service at the register.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Address customer questions and locate products across the store.
• Maintain counters and shelves, assist with inventory and merchandising.
• Support Pharmacy Manager and Staff Pharmacist with workflow and duties.

Skills

Customer service

Math skills

Computer skills

Flexibility

Job description

Walgreens in Alpena, MI is seeking a Pharmacy Customer Experience Associate to assist the pharmacist under supervision and provide friendly, efficient service. You will work at the register, help customers, and support prescription processing using pharmacy systems.

Qualifications include English fluency, flexibility for evenings/weekends, and preferred experience in retail or with Walgreens. Basic math and computer skills are beneficial for accurate dispensing and inventory tasks.