Pharmacy Customer Experience Specialist

Walgreens; Allendale Charter Township (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Allendale Charter Township, MI is hiring a Customer Service Associate to deliver a distinctive, friendly shopping experience. You will operate the cash register, assist customers with purchases, and support the pharmacy team under direct supervision by processing prescriptions and handling patient information in pharmacy systems.

The role requires fluent English, flexibility to work evenings and weekends, and prior retail experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for prescription counting and pricing.
• Solid computer skills and basic store inventory knowledge.
• PTCB certification is preferred.

Responsibilities

• Register sales at the cash register and provide courteous checkout service.
• Assist pharmacists in dispensing under supervision and entering patient info.
• Help customers with product questions and direct to services.
• Handle stock, pricing, and shelf maintenance.
• Process returns, exchanges, and voids as needed.

Skills

Customer service

Cash handling

English fluency

Flexibility

Team player

Tools

POS system

Pharmacy systems

Inventory software

Job description

Walgreens in Allendale Charter Township, MI is hiring a Customer Service Associate to deliver a distinctive, friendly shopping experience. You will operate the cash register, assist customers with purchases, and support the pharmacy team under direct supervision by processing prescriptions and handling patient information in pharmacy systems.

The role requires fluent English, flexibility to work evenings and weekends, and prior retail experience.