Pharmacy Customer Experience Specialist

Walgreens; Quinton (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to deliver friendly, efficient service at the register and assist the pharmacist under supervision. You will handle transactions, help customers locate products, and support store operations to ensure a smooth shopping experience.

The role emphasizes accuracy in dispensing support, inventory handling, and proactive customer assistance, including photo services. Fluency in English and flexibility for evenings/weekends are required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in retail preferred.

Responsibilities

• Assist pharmacist under direct supervision in dispensing activities and use pharmacy systems to obtain patient and drug information.
• Model and deliver a distinctive and delightful customer experience at the checkout and in-store interactions.
• Register sales on cash registers, handle cash transactions, and process refunds and exchanges when needed.
• Maintain clean, organized counters and shelves and assist with inventory and product placement.
• Provide customer service in the photo area and assist with related services.
• Support Pharmacy Department with workflow and daily tasks as directed.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Mathematical accuracy

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a customer-focused associate to deliver friendly, efficient service at the register and assist the pharmacist under supervision. You will handle transactions, help customers locate products, and support store operations to ensure a smooth shopping experience.

The role emphasizes accuracy in dispensing support, inventory handling, and proactive customer assistance, including photo services. Fluency in English and flexibility for evenings/weekends are required.