Pharmacy Customer Experience Advocate

Walgreens; Rapid City (SD); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a customer service-focused team member to support pharmacy operations and offer outstanding service on the sales floor. The role involves assisting pharmacists, handling transactions, and helping customers find products.

The position requires English fluency, a willingness to work flexible hours including evenings and weekends, and a baseline understanding of store operations. Benefits are provided as outlined by Walgreens policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists pharmacist under direct supervision, uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Provides courteous, friendly, fast, and efficient service and recommends items for sale.
• Registers customer purchases, processes returns as needed, and assists in locating products.
• Maintains store cleanliness, merchandising, inventory and accuracy of prices.
• Assists with pharmacy duties such as entering patient information and handling prescription workflows.

Skills

Customer service

Cash handling

Pharmacy support

Job description

Walgreens is seeking a customer service-focused team member to support pharmacy operations and offer outstanding service on the sales floor. The role involves assisting pharmacists, handling transactions, and helping customers find products.

The position requires English fluency, a willingness to work flexible hours including evenings and weekends, and a baseline understanding of store operations. Benefits are provided as outlined by Walgreens policies.