Pharmacy Customer Care Specialist — Flexible Schedule

Walgreens; Detroit (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Detroit, MI is seeking a Pharmacy Clerk/Customer Service Associate to support pharmacists and ensure a delightful customer experience at the checkout. You will assist with prescription processing under supervision, handle cash transactions, and help maintain store shelves and inventory.

Responsibilities include using store systems, answering questions, and ensuring compliance with regulations, while providing friendly, efficient service and contributing to a positive team

Qualifications

• Fluent in reading, writing, and speaking English.
• Six months retail experience preferred.
• Good math and counting skills for prescription filling.
• Proficient with store systems and pharmacy software.
• PTCB certification or active enrollment preferred.

Responsibilities

• Provide courteous checkout service and assist customers at the register.
• Assist pharmacists under supervision in processing prescriptions.
• Maintain counters, shelves, and signage; support inventory control.
• Handle cash, returns, and exchanges; ensure accuracy and compliance.

Skills

Customer service

Cash handling

Pharmacy assistance

Math skills

Computer skills

Inventory control

Education

PTCB certification

Tools

Pharmacy software

Store systems

Job description

Walgreens in Detroit, MI is seeking a Pharmacy Clerk/Customer Service Associate to support pharmacists and ensure a delightful customer experience at the checkout. You will assist with prescription processing under supervision, handle cash transactions, and help maintain store shelves and inventory.

Responsibilities include using store systems, answering questions, and ensuring compliance with regulations, while providing friendly, efficient service and contributing to a positive team